General
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Behind the scenes we are working hard to improve our services. Currently we are not able to sell single bouquets to our customers, but we do regularly host pop-ups where we sell our bunches. These will always be announced on our Instagram.
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When you receive your bunch and the stems have been out of water for more than 5 minutes, make sure to give them a trim. Cut about 2 cm off the end, cutting at a 45 degree angle with a sharp, clean knife. Make sure to use a squeaky clean vase and use fresh, cold water for mixed bouquets. Keep them out of direct sunlight and draft. After 3 days, refill your vase with clean water. We guarantee a vase life of at least 5 days, but if you take care of your flowers properly they can easily last longer than that.
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We always make sure to buy high-quality, fresh flowers. However, flowers are a perishable, natural product and there’s always a possibility that for whatever reason they don’t keep as they should. If your bouquet perishes within 3 days after receiving them, make sure to send us a photo within 24 hours and we will either give you a refund or provide a new bouquet.
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We recognise that the flower industry still has a long way to go in terms of sustainability. At MIDI we aim to make our practise as conscious as possible. Here are the steps we have taken so far:
We use seasonal flowers only, preferably from Dutch soil.
We use FSC certified paper to wrap our bouquets without any additional foil or plastic.
We stay away from floral foam, opting for planet-friendly alternatives instead.
We do all our banking through Triodos, one of the most sustainable banks in the world.
PAYMENT
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All payments on our webshop are made through PayPal or Stripe.
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€10 - Standard delivery during the day in Amsterdam
€20 - Requested time slot in the morning/evening in AmsterdamPlease each out for delivery options + rates outside Amsterdam at hello@midiflowers.com